Case Study: Cold-Chain Specialist Improves Compliance
Let’s explore how digital control over documents, temperature data, and SOPs helped FrostLink build a safer, smarter cold-chain operation.
Company Profile
FrostLink handles time-sensitive, temperature-controlled shipments across the U.S. and Canada cold chain freight software. Their clients include pharma labs, grocery chains, and vaccine distributors. The company runs 60 reefer units and coordinates 24/7 with clients and inspection bodies.
Despite their experience, audits were inconsistent due to fragmented documentation and lack of real-time data integration.
Pre-Digital Challenges
Operating without a centralized platform led to major risks:
- 🧾 Paper-based logs for reefer temps and BOLs
- 🕵️♂️ Disconnected compliance checks across drivers, ops, and QA
- 📂 Missing or delayed documents during FDA or CFIA audits
- ⚠️ Lack of system alerts for SOP deviations or cold-chain breaches
These gaps led to re-audits, shipment delays, and increased insurance scrutiny.
The Linbis Implementation
FrostLink adopted Linbis to unify compliance, dispatch, and documentation. The onboarding focused on:
- 📲 Real-time temp sensor integrations with reefer units
- 🧾 Digital logs for route, SOP checklists, and equipment certs
- 🚨 Automated alerts for any deviation from shipping protocols
- 📋 Central compliance dashboard tracking audit readiness by lane, driver, and customer
All data synced with shipment records and was accessible instantly — to internal teams and auditors.
Compliance KPIs: Before vs After
In just 90 days, FrostLink saw measurable gains in operational compliance:
Metric | Before (Manual) | After (Linbis) | Change |
Audit Pass Rate | 82% | 98% | ✅ +16 pts |
Missing Temp Log Incidents/mo | 12 | 0 | 🧊 -100% |
SOP Deviation Alerts Logged | N/A | 48/month | 📈 Visibility ↑ |
Avg. Audit Prep Time | 3.5 days | 2.4 hrs | ⏱️ -93% |
Team Feedback
“With Linbis, we don’t scramble during audits. Everything’s already in place and traceable. We’re not just meeting standards — we’re exceeding them.”
— Andrés Vega, QA Manager at FrostLink Logistics
The QA team now runs weekly mock audits directly in the dashboard to stay inspection-ready at all times.
Customer Confidence
Clients now receive automated cold-chain reports, including temperature logs, route compliance, and digital signatures. This transparency has strengthened relationships with top-tier pharma and perishable brands — and reduced disputes by 86%.
The compliance dashboard has become a selling point in FrostLink’s proposals to new clients. cold chain freight software
Conclusion Cold Chain Freight Software
FrostLink’s transformation shows that in cold-chain logistics, visibility drives trust. With Linbis, they reduced risk, improved audit outcomes, and built a proactive culture of compliance.
Whether you handle vaccines or frozen foods, the right freight software can help you protect your cargo — and your reputation.
📊 Want to see your own audit metrics in real time?
👉 View compliance dashboard.